HALO Privacy Policy

Last Updated: July 1, 2026

This Privacy Policy describes how HALO Technologies Inc. (“HALO,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our mobile applications, websites, and services (collectively, the “Services”).

1. Scope and Application

This Privacy Policy applies to all users who access or use our Services. It does not apply to drivers or partners operating under separate agreements.

2. Information We Collect

We collect the following types of information:

a. Information You Provide

• Name, email address, phone number

• Profile details and profile photo

• Payment information

• Messages, feedback, and ratings

b. Automatically Collected Information

• Location Data: Precise location for ride tracking and service delivery

• Transaction Data: Trip details, time, distance, and payment

• Usage Data: App activity, preferences, and interactions

3. How We Use Information

We use your information to:

• Provide, operate, and improve our Services

• Process payments and transactions

• Ensure user safety and prevent fraud or abuse

• Monitor, detect, and prevent objectionable content and abusive behavior

• Respond to support requests and user reports

4. User-Generated Content & Safety

Our Services may allow users to create and share content such as messages, feedback, and ratings.

• We may monitor and review user-generated content

• We use automated and manual systems to detect harmful or abusive content

• Users can report content or users directly within the app

• Users can block other users, which immediately restricts interaction

All reported content is reviewed within 24 hours, and appropriate action may include content removal or account suspension.

5. Sharing of Information

We may share your information:

• With third-party service providers (e.g., drivers) to fulfill services

• With service partners who help operate our platform

• When required by law or to protect safety and rights

• In case of abuse reports, to investigate and take action

6. Data Retention

We retain your information only as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes and enforce agreements

We may retain certain data related to safety, fraud prevention, or abuse reports for a longer period if required.

7. Your Rights and Choices

You can:

• Access and update your personal information

• Request account deletion within the app or by contacting us

• Opt out of promotional communications

For account deletion or privacy requests, contact us at: support@halo.com

8. Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

9. Children’s Privacy

Our Services are not intended for users under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified via the app or email.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: hello@halo.com